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Frequently Asked Questions

Delay in completion of the course may happen due to various reasons. Please try the following troubleshooting steps:Delete browser cookies.Update the Flash Player.Update your browser to the latest version. Particularly Internet Explorer (IE 7 or higher) and Firefox (3.x or higher).

If you are using Internet Explorer, go to Tools > Internet Options > switch to the "Advanced" Tab > scroll down to the "Multimedia" sub-heading > make sure the box next to "Play sounds in web pages" is checked > Click "ok" > Restart Internet Explorer and test to see if the audio plays.

If you are interested in training your team with Safeducateonline, please visit http://www.safeducateonline.com/corporate-training to request a custom quote. We will get back to you within 24 business hours.

You are required to have the following system requirements for Online Virtual Classrooms:

CPU A modern computer manufactured in the last 5 years
RAM 512MB required, 1GB or more recommended
Operating System Windows XP, Vista, Windows 7, Mac OS X 10.4.x or later
Internet Cable Modem, DSL, LAN (min 512Kbps, 1Mbps or greater recommended
Sound Card Sound card and speakers, headset with microphone (optional)
Monitor and Video Card 1024 x 768 or higher screen resolution
Web Browser (free) Safari
Internet Explorer 7 or higher
Firefox 3.x or higher
Google Chrome

Delay in completion of the course may happen due to various reasons. Please try the following troubleshooting steps:

  • Delete browser cookies.
  • Update the Flash Player.
  • Update your browser to the latest version. Particularly Internet Explorer (IE 7 or higher) and Firefox (3.x or higher).
  • If you are using Internet Explorer, go to Tools > Internet Options > switch to the "Advanced" Tab > scroll down to the "Multimedia" sub-heading > make sure the box next to "Play sounds in web pages" is checked > Click "ok" > Restart Internet Explorer and test to see if the audio plays.


  • In case none of the above steps work, please call on helpline numbers from top of the page.

    Your course access is activated immediately on receipt of payment from Safeducateonline. Course activation usually does not happen when status of payment is not reflected in the system or shows as failed. If you wish to, kindly call dedicated support helpline number at the top of this page.

    Kindly proceed with your login & you can directly submit feedback on the product page . Let us know how we can improve our workshop learning experience, your feedback is highly appreciated